Database of good practices on ageing

Older persons in Malaysia; policymakers who have a focal point for issues related to older persons. 

It has successfully created a platform for older persons to voice concerns, strengthened community engagement, and fostered intergenerational understanding. NACSCOM has become a recognized advocate for older persons’ rights and welfare in Malaysia.

NASCOM, the National Council of Senior Citizens Organisations Malaysia, was established in 1990 as a national umbrella body to coordinate, support, and advocate for senior citizen organisations across the country. It was formally registered under PPM-001-10-14071990 and founded to promote the welfare, rights, and active participation of older Malaysians while fostering respect for older persons, enhancing intergenerational understanding, and providing a platform for senior citizens to voice concerns to relevant authorities.

It empowers older persons, promotes respect and dignity, and strengthens social cohesion. By fostering intergenerational communication and leverageing community participation, NACSCOM addresses both social and emotional needs of older persons.

Mostly senior citizens 60+.  Focus on vulnerable/below the poverty line elderly for the pensions and shelter, and focus on active seniors for the job portal and pension funds.

This action plan as been a breakthrough in accessibility for the elderly in India. There are now more that 696 senior citizens homes nationwide, and the Elderline has received millions of calls regarding emotional support, legal aid and rescue requests. Overall this programme significantly increased financial security by increasing subscription to the pension programme. Additionally, it mainstreams ageing by coordinating over 23 government agencies to ensure senior citizens are treated as economic and social contributors.

This plan was developed as a response to Indias rapidly growing population and informed by the Longitudinal Ageing Study in India (LASI - the worlds largest study on elderly health and economic security. This policy was developed through seven working groups and consultations with the National Institute of Social Defense and civil society experts. Implemented on the ground by local NGOs and State Governments.

his action plan is highly replicable. The Elderline was an innovative creation. It provided one contact point for all elderly with a crisis. The SACRED portal allows elderly to continue contributing to the economy and stop being dependent on family. The policy aims to stop treating seniors solely as recipients and shift to them being contributors.

End-beneficiaries will be older persons in Maldives. The action plan supports policymakers of various Ministries as well as other stakeholders in implementing the National Policy on Ageing. 

The action plan serves to implement the National Policy on Ageing. It was developed by the then Ministry of Social and Family Development under consultation of a variety of stakeholders including associations representing older persons and women's groups, and with support from ESCAP. 

The action plan is a comprehensive document that assigns tasks to different stakeholders. It mainstreams gender. 

MDV_Nat_Pol_Ageing_19102025.pdf

Institutions and professionals responsible for planning, delivering, coordinating, and monitoring mental health services

Community Mental Health Centers (Toplum Ruh Sağlığı Merkezleri, TRSM) became an established nationwide service model and continued operating under updated regulations and guidelines after the plan period.

The plan was developed by the Ministry of Health through workshops and consultations with internal departments, international bodies , professional associations, and civil society organizations. Stakeholder analysis identified and prioritized service-users, solution partners, and international stakeholders. The process included situational analysis of international agreements, national legislation, the Constitution, and strategic plans of related ministries (Health, Family/Labor/Social Services, Education). 

The plan is innovative in shifting from hospital-centric to community-integrated model using dedicated multidisciplinary teams (TRSE) tied to defined population catchments. Its replicability lies in the standardized, population-based structure that can be scaled province-by-province, while its sustainability is supported by measurable indicators and multi-sectoral coordination. 

TRSM

Beneficiaries include coastal communities, rural populations, low-income households, disabled persons, and Māori and Pacific peoples who are disproportionately exposed to climate hazards.

The programme integrates resource management, emergency response, and three-waters reforms, enhancing national resilience by improving risk awareness and coordinated adaptation tools.

Developed from the 2020 Climate Change Risk Assessment, the Plan was refined through public consultation with local government, iwi/Māori, Pacific communities, NGOs, and businesses. It set six-year rolling actions across multiple ministries, combining legislation reform, policy measures, and data-sharing platforms.

It is New Zealand’s first integrated, whole-of-government adaptation plan, built on inclusive consultation and systemic reform—making it replicable and resilient.

• https://webstatic.niwa.co.nz/library/9781991025258.pdf

Cambodian citizens aged 60 and above, especially vulnerable groups—older women, rural elders, those with disabilities or financial insecurity. It also includes the younger population in awareness and intergenerational support strategies.

NAP 2017–2030 laid out a phased implementation through a Three-Year Action Plan (2018–2020), operationalized across nine priority areas like financial security, health, living arrangements, older people’s associations (OPAs), and intergenerational relations. A coordinating body—the Cambodia National Committee for Older People—was empowered to monitor and review implementation.

The policy was crafted through broad stakeholder consultation, aligning with national strategic frameworks and global ageing commitments. It launched in phases, with the first Action Plan (2018–2020) operationalizing initiatives through ministries, civil society, and development partners.

It offers a holistic, phased, and inclusive approach—translating a long‑term ageing vision into structured, coordinated action that bridges policy and community implementation through cross‑sector partnerships.

• https://niph.org.kh/niph/uploads/library/pdf/National-Ageing-Policy-Action-Plan-2018-2020-Eng1.pdf

Older persons living in urban and rural communities.

The programme established a standardized national framework for assessing and recognizing age-friendly communities and has supported the development of demonstration communities across China, promoting more accessible environments and age-inclusive community services.

The programme was developed by the National Health Commission as part of China's national strategy to actively respond to population ageing. Communities voluntarily applied to participate, while provincial health authorities organized training, technical guidance, and evaluations. National assessment criteria covering areas such as housing, mobility, community services, social participation, technology support, and management were used to evaluate applications. Communities meeting the required standards were recognized as National Demonstration Age-friendly Communities.

The programme provides a comprehensive and standardized framework for creating age-friendly communities that integrates physical infrastructure, services, participation, and digital inclusion. Its clear assessment criteria, multi-level implementation mechanism, and nationwide applicability make it readily scalable and adaptable to other ageing societies.

Local governments, integrated medical and elderly care institutions, service providers, and ultimately older persons receiving integrated care services.

The programme established a nationwide implementation framework for integrated medical and elderly care. Under the 2025–2030 Work Plan, approximately 100 demonstration counties (cities or districts) and 100 demonstration institutions will be designated every two years. The programme also introduced standardized evaluation criteria, dynamic management mechanisms and regular reassessment to support continuous quality improvement and nationwide replication.

The programme was launched by the National Health Commission to strengthen the implementation of integrated medical and elderly care policies through a structured.

The programme goes beyond service delivery by establishing a national implementation, monitoring and quality improvement mechanism for integrated medical and elderly care. Its standardized assessment framework, dynamic management system and emphasis on scaling up successful local models provide a replicable approach for translating national ageing policies into effective local practice.

The direct beneficiaries of the strategy are all Government officials. Citizens of Kyrgyzstan of all ages are expected end-beneficiaries of the strategy itself. 

The measures focused on older persons are embedded within a national reform effort steered by the Government of Kyrgyzstan, with pension reform slated for design and rollout by 2023. Implementation channels include delegating the provision of day care centers for children and persons with disabilities, senior citizens, and social assistance for disadvantaged children and families to local self-government bodies in every municipality, using state and municipal contracting mechanisms for social services. The pension system also links to mandatory medical and social insurance for pensioners.

The approach is innovative in tying pension reform directly to demographic realities, explicitly citing population aging trends as a driver of reform rather than treating old-age support as a static budget line. It is replicable because it uses a standardized, decentralized delivery model (day care centers delegated to local governments) applied uniformly across every region of the country, allowing other municipalities to adopt the same template. 

National Development Strategy 2018-2024, English

Национальная стратегия устойчивого развития - Статистика Кыргызстана

Older persons surviving abuse, as the study had made abuse visible. 

Analysis of abuse of older persons was made available with a separate analysis of Maori older persons. 

Since primary data on abuse of older persons had not been available, the center decided to develop a tool to screen abuse of older persons and to conduct a survey to collect data. The Vulnerability to Abuse Screening Scale tool was chosen as it asks questions about elderly abuse without addressing it obviously, and therefore people were more likely to give a genuine answer. Longitudinal study allows data to be linked with health and economic records. It was executed as a nation-wide survey via post.

Before this study, elderly abuse was a hidden issue, and now it is a documented government priority. Disguising questions in order to get data where participants did not feel shame was an effective methodological choice.