Database of good practices on ageing

Women and all groups facing discrimination on the basis of sex, marital status, pregnancy, family responsibilities—and later, sexual orientation, gender identity, and intersex status.

The Act made sexual harassment unlawful, created the office of the Sex Discrimination Commissioner, and improved women’s access to education and employment. The Act encouraged more women to seek education and employment, raised family incomes, and enabled women—including single mothers—to combine work and family life.

Introduced by Senator Susan Ryan, debated in the Senate, and passed in 1984 with transitional exemptions for institutions such as churches, the military, and insurance.

It pioneered comprehensive protection against sex and gender-based discrimination, established enforcement through a Commissioner, and laid an enduring institutional foundation for gender equality in Australia.

• https://www.nma.gov.au/defining-moments/resources/sex-discrimination-act

Older adults

A study was conducted to evaluate the effect of using the app on social participation among study participants aged over 60. The study found that app users demonstrated a significantly higher level of social engagement in hobbies and club activities compared to non-users.

The programme's foundation is rooted in the findings of the Japan Agency for Gerontological Evaluation Study (JAGES), which indicates that a community health promotion strategy emphasizing social interaction among older individuals effectively mitigates the risk of disability. Hitachi is also seeking to collaborate with other companies to further develop the app, as well as to establish partnerships with businesses and local authorities.

The app has been shown to have a positive impact on the social participation of older adults. Additionally, the data collected by the app benefits various business sectors by offering insights into the elderly population.

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シニアの「社会参加」を促し、介護予防を支援する新事業を立ち上げ | 株式会社 日立製作所のプレスリリース
Effects of a Mobile App to Promote Social Participation on Older Adults: Randomized Controlled Trial - PubMed

Older persons aged 60 years and above, particularly those who require assistance in accessing healthcare services, including low-income and vulnerable older persons.

The programme established a standardized city-wide framework for medical escort services, including service standards, staff qualification requirements, transparent pricing mechanisms, and financial support for eligible low-income older persons. Shanghai aims to establish medical escort service networks in all districts in 2026 and achieve comprehensive, standardized service provision across the municipality by 2030.

The programme was jointly developed by the Shanghai Municipal Civil Affairs Bureau and relevant government departments to address the growing healthcare support needs of an ageing population. It established standardized service requirements covering service scope, staff qualifications, pricing transparency and institutional registration. District governments are responsible for developing local service networks, supporting the establishment of qualified medical escort service providers, training professional medical escorts, and integrating financial assistance for eligible older persons through existing elderly care subsidy programmes. The programme will be progressively expanded across all districts between 2026 and 2030.

The initiative provides a standardized and accessible model for supporting older persons in navigating healthcare services. By integrating professional medical escort services with local elderly care systems, clear service standards, workforce development and targeted subsidies, the programme enhances equitable access to healthcare and offers a replicable approach for age-inclusive health systems.

Individuals over the age of 65 who need support but wish to remain in their place of residence.

Despite some issues arising from living closely together, the residents of the two houses reported an improvement in their living conditions compared to before, in terms of both facilities and feelings of loneliness.

Senior Shared Housing was promoted as part of the 2019 Community-Based Integrated Care Pilot Project run by the Ministry of Health and Welfare. Busanjin-gu launched an integrated elderly care project including this housing initiative, which is funded by national, city and district budgets.

The housing project showcases how different concepts of living together in old age could be realised to support and improve the lives of many older people.

65살부터 ‘보증금 200·월세 15’…친구랑 20년 살 수 있는 집

The primary beneficiaries were older adults and residents in underdeveloped areas of China. At the same time, retired professionals also benefited by gaining opportunities to stay active, contribute to society, and improve their well-being through meaningful engagement.

The programme mobilized over 7 million senior volunteers across China by 2024, delivering 4,000+ community projects and benefiting 400 million people, while enhancing participants’ well-being and generating ¥8 billion (US $1.2 billion) in social value.

The Silver Age Action Plan was launched by the Chinese government in 2003 and coordinated by the National Working Commission on Aging. It mobilized retired professionals through provincial and local programs, with funding from government budgets. Implementation involved partnerships with local governments, community organizations, and public institutions, allowing volunteers to serve in healthcare, education, agriculture, and public services across rural and urban areas.

The Silver Age Action Plan is considered a good practice because it combines active aging with community development, mobilizing millions of retirees to address social service gaps in underdeveloped areas. It demonstrates strong government coordination, broad societal participation, and measurable impact—benefiting both service recipients and older volunteers. The program’s adaptability and 2024 renewal further highlight its sustainability and relevance in addressing population aging.

• https://journal-innovations.com/assets/uploads/doc/f20e3-188-204.09432.pdf
• https://pmc.ncbi.nlm.nih.gov/articles/PMC8914025

Retirees aged 50 and above who wished to remain active and contribute through volunteering at DOST centers.

Since its launch, the “Volunteer DOST” program—including Silver DOST—has involved over 5,200 volunteers (as of mid-2022), enabling retirees to engage in public service, gain new skills, and enrich their leisure time while supporting frontline social services.

Under the DOST Agency, established in 2019, the “Volunteer DOST” initiative introduced three subprograms in late 2019: “Young DOST,” “Silver DOST,” and “Distant DOST”. Volunteer performance is evaluated through observation, feedback, and appreciation letters.

It empowers active ageing by integrating retirees into voluntary public service roles, enhancing their social engagement and sense of purpose while strengthening intergenerational collaboration and public service delivery.

• https://sosial.gov.az/en/media/news/6-years-have-passed-since-the-establishment-of-dost-agency
• https://www.esn-eu.org/practices/silver-dost-establishing-respect-all-ages

Older persons in Singapore aged 60 years or over

The Silver Generation Office has established a nationwide volunteer-led outreach network that has carried out more than 2.7 million engagements with seniors, mobilized over 5,000 volunteers, recruited volunteers through partnerships with more than 90 organizations, and expanded support to all Singapore residents aged 60 and above by connecting seniors to health, care, and community resources.

The Silver Generation Office was introduced through the evolution of the Pioneer Generation Office, established in 2014 to reach out to beneficiaries of the Pioneer Generation Package. In 2018, it was renamed the Silver Generation Office, incorporated into the Agency for Integrated Care, and given a broader mission of supporting all seniors aged 60 and above. It achieves this through a large volunteer network that conducts community outreach, builds relationships with older persons, and connects them with relevant health, care, and social services.

Women and men aged 50 years or over in Northern Kazakhstan

The project was developed through the "University of the Third Age" movement in Kazakhstan and in line with the Governments life-long learning strategy. 

The Silver University is a good practice because it provides a cost-effective, scalable, and inclusive model of lifelong learning that directly improves digital literacy, social participation, and wellbeing among older persons, while leveraging existing university systems.

Philosophy of Well-being: Quality of Life and Inclusion of the Elderly Population of Kazakhstan in the Era of Digitalization | BULLETIN of the L.N. Gumilyov Eurasian National University. Historical sciences. Philosophy. Religion Series

Older persons in Kazakhstan

By 2021, nearly 800 older adults from all over Kazakhstan had joined the program. The roadmap was approved in April 2021 and is set for implementation through 20

It promotes the participation of older persons. 

Roadmap for the Development of Volunteering 2021–2023 | Ageing Policies Database - UNECE

The program targets mature workers aged 45 and above within Victoria—particularly those in employment at risk, recently unemployed, or seeking to transition into new roles or careers. It supports both individuals and their employers.

Since November 2018, BUSY At Work has supported over 7,000 participants across multiple states, helping mature-aged workers access career guidance, create tailored career plans, and pursue upskilling or career transitions with funding of up to AUD 2,200 toward eligible training.

The Australian Government’s Department of Education, Skills and Employment designed the free program; it is delivered via contracted organizations like BUSY At Work. Participants undergo personalised assessments followed by one-on-one career advice and training recommendations, with co-funded training accessible through the Skills and Training Incentive.

It offers flexible, evidence-based support that enables mature workers to remain productive—combining career advisory services, training funding, and a tailored, participant-centric model for lifelong employability.

• https://www.busyatwork.com.au/national-contract-skills-checkpoint-for-older-workers/