Total: 405 good practice(s). Download
Before the establishment of the law, the term “caregiver” was absent from the legislative documents of the Republic of Kazakhstan. However, with the addition of the Law of the Republic of Kazakhstan “On Special State Benefits”, the concept of a “caregiver” was introduced for the first time. According to this law, a caregiver is defined as an individual who directly provides care to a person with a first-degree disability, irrespective of their familial relationship. This definition paves the way for caregivers to be recognized as key contributors to the health and well-being of older persons, and as recipients themselves of training and support.
The law covers a wide range of vulnerable and socially significant groups, including war veterans, decorated individuals, persons with disabilities, victims of disasters or repression, families of deceased service members, and caregivers. These beneficiaries receive state-funded monthly allowances based on categories defined in the law.
The law introduced a monthly state-paid benefit for caregivers. Through the law, caregiving became an officially recognized social role, enabling individuals to be registered within the social protection system.
The National Action Plan for 2016-2018 was developed to implement Georgia's national policy on population ageing. It aims to fully integrate older persons into society, promote lifelong learning, and ensure their health and well-being. The plan emphasizes the importance of international cooperation, monitoring and evaluation to ensure effective implementation. It aims to create an age-friendly environment, improve healthcare access, and promote intergenerational solidarity, ensuring that older persons are well-supported and integrated into society.
The main beneficiaries of the action plan are all stakeholders involved in the implementation. The ultimate beneficiaries are older persons in Georgia.
Georgia’s Action Plan on Ageing (2017–2018) achieved important structural reforms—most notably the launch of the accumulative pension scheme. However, the planned activities were not fully completed. The Action Plan contributed directly to the introduction of the Accumulative Pension Scheme and the corresponding Law on Accumulated Pension (2018), one of the major policy reforms in Georgia.
The action plan takes a whole-of-government and whole-of-society approach. It has a clear structure with priorities, asks and concrete activities. It uses an evidence-based monitoring and reporting system with annual reviews and annual reports.
Developing ageing policy: Lessons learnt from Georgia
Georgian Parliament Adopted Law on Accumulative Pension
"A Kinder World" was an initiative aimed at fostering intergenerational connection by enabling older persons to become involved with charity work with orphaned children. The project had four focus areas: 1) "Gifted with Creativity" saw seniors teach orphans crafts, cooking, and basic household skills; 2) "Charity" enabled seniors to gift items such as knitted socks for orphaned babies, visit orphanages, perform, and spend time with the children. In 3) "Mentorship" older persons shared their life stories to introduce children to different careers and inspire them; and 4) "Precious Moments" enabled veterans to meet with children and pass on historical memories.
Older persons and orphaned children.
This initiative brought purpose and dignity to older persons, while providing mentorship and knowledge to the orphaned children. It contributed to building up intergenerational relationships.
This initiative fostered intergenerational connection with positive impact for both young and old. It combined learning, emotional well-being and material support.
This is a large‑scale, multi‑regional social development project across the Russian Federation that aims to build and strengthen an ecosystem supporting "active ageing". It is not a single activity, but a framework initiative that connects organizations, people, and tools working with older populations. The ecosystem should enable active social participation of older people; economic, cultural, and civic engagement in later life; and sustainable collaboration between civil society, government, business, and experts. The initiative pilots three core thematic accelerators across 17 regions of the Russian Federation, namely: "Silver Economy" (focused on employment, self‑employment, and entrepreneurship in older age); "Generational Link/ Anti-ageism" (fostering intergenerational dialogue, countering ageism); "The New Seniors: Smart Ageing" (exploring and strengthening new models of ageing, personal development, social roles).
Persons of pre-retirement and retirement age (50+), NGOs and public institutions, social entrepreneurs, regional and federal authorities
It is a federally supported, multi‑regional initiative that builds a connected system of programs, accelerators, and partnerships to help older people remain socially active, economically engaged, and publicly visible, while strengthening cooperation between civil society, the state, and the economy.
The project “Dialogue of Generations – Care for Older Persons” implemented a structured model of intergenerational interaction between young people and older persons, aimed at improving the quality of life of older persons and persons with disabilities while strengthening civic values among youth. The initiative created regular, organized opportunities for communication, joint activities, practical assistance, and creative engagement between students of the Tobolsk Medical College named after V. Soldatov and older people. The project operates on a permanent basis and is designed as a continuous social support mechanism rather than a one‑off activity.
The primary beneficiaries are older persons and persons with disabilities, who benefit from increased communication, attention, care, and participation in social and creative activities. A key secondary beneficiary group consists of young people (students and adolescents), who gain experience in social responsibility, empathy, and intergenerational communication. The project was/ is implemented in the Tyumen region of the Russian Federation, where it contributes to strengthening social cohesion within the local community.
As a result of the project thousands of older persons experience reduced social isolation and loneliness through regular communication and involvement in meaningful activities. Practical everyday needs of older people are supported through targeted assistance. Young participants develop respect for older generations, civic responsibility, and moral values while connections between generations are strengthened, supporting the continuity of social and cultural experience. The project contributes to improving the emotional wellbeing of older persons while fostering socially responsible attitudes among youth.
The project was developed and implemented as a systematic, long‑term initiative combining volunteerism, education, and social support. It includes three interconnected directions: “The Road of Kindness” – organization of leisure and social activities for older people; “Territory of Partnership” – provision of targeted practical assistance to older people; and “Skilled Hands” – creative workshops and master classes involving both generations. Through these components, the project ensures regular interaction between young volunteers and older beneficiaries, combining care, creativity, and learning.
The project addresses both the social needs of older persons and the educational and civic development of youth. It promotes intergenerational dialogue as a tool to reduce loneliness and social exclusion, and integrates practical assistance with emotional, cultural, and creative engagement. The project strengthens values of empathy, responsibility, and respect across generations.
This project promotes family- and community-based volunteering to support older persons and other vulnerable groups. It encourages intergenerational solidarity and social participation through volunteer engagement. Implemented at the national level, the project supports community cohesion and informal care structures.
Vulnerable groups (low income and young families)
Family volunteers visited and supported a total of 38 low-income vulnerable families, including both social, physical and financial support.
The Family Volunteers (Ailə Könüllüləri) project was developed and implemented by the State Committee for Family, Women and Children Affairs of Azerbaijan. The project recruited volunteer families from different regions of the country and coordinated their participation through the Committee’s regional structures. Volunteer families carried out home visits and direct community outreach, focusing on providing moral, social and psychological support to vulnerable groups. According to official project descriptions, activities included visiting elderly people living alone, families of martyrs and wounded veterans, low-income families, and single-parent households. Implementation took place across 37 regions, with activities coordinated centrally and carried out locally. In 2021, volunteer families visited and supported 302 vulnerable families, demonstrating nationwide implementation through structured volunteer engagement and supervision by the State Committee.
The project is considered a good practice because it introduces an innovative family-based volunteering model, engaging entire households rather than individuals in social support activities. It is replicable, as it relies on low-cost community volunteering coordinated through existing government structures and can be implemented in different regions. The approach is sustainable, as it strengthens community solidarity and voluntary engagement without requiring permanent service delivery infrastructure.
"Family Volunteers" Project | Ageing Policies Database - UNECE
Input-submitted-by-Azerbaijan.pdf
Silver volunteers (mostly women 50+) regularly visit dozens of children in orphanages, including the "Volzhski Children's Home" to provide the children with household and life-skills training, informal emotional support (substituting the role of grandmother), as well as educational and creative activities. The initiative also provides homecare for vulnerable adults and families and provides additional education to school children. The main idea of the project is to simultaneously address a number of social issues: the insufficiency and irregularity of nursing care for categories of citizens in need, the social isolation of elderly people who have ceased active work activity, but remain active and proactive, the lack of "points of contact" for people of different generations that can serve as a unique platform for children and adolescents to acquire unique life and professional knowledge and competencies.
The target audience of the project are elderly people, including those with disabilities; socially active older citizens; children in social institutions; and adolescents with behavioral challenges.
As part of the project, 34 senior volunteers provide regular home care to 54 citizens - pensioners, large families, persons with disabilities, and WWII veterans (providing food and essential items, hygiene procedures, cleaning premises, assistance in obtaining medical care, etc.); 22 pupils of the Volzhsky Children's Home regularly gain home economics skills and participate in amateur and educational activities; 20 students of Secondary School No. 1 in Volzhsky receive additional English and literature lessons.
The project explicitly targets intergenerational bonding and combating both loneliness among older people and emotional deprivation among institutionalized children. It is an example of grass-roots self-help where different vulnerable population groups are enabled to support each other.
“Babushkiny Skazki” (Grandma's tales) is a volunteer-based social support practice in which older (“silver-age”) volunteers organize storytelling and creative activities for children with disabilities. The initiative addresses the challenge of organizing meaningful leisure and emotional support for children with disabilities through intergenerational interaction. Volunteers visit families and engage children through fairy tales and personal communication, creating a supportive, emotionally warm environment tailored to the children’s needs.
The primary beneficiaries were children with disabilities, who received emotional support, social interaction, and engaging leisure activities. Secondary beneficiaries were older persons who volunteered and gained social engagement, purpose, and active participation in community life. Families of children with disabilities also benefited indirectly through improved child well-being and supportive social interaction. The practice thus addressed the needs of both vulnerable children and older citizens, strengthening intergenerational ties.
The practice demonstrated measurable positive outcomes. Since 2019, the number of children with disabilities participating in the project increased by 25%, while the number of “silver-age” volunteers grew by 27%. Parents reported that activities were both useful and emotionally beneficial for children. Overall, the practice contributed to improved emotional and psychological well-being of participants and generated positive feedback from families and volunteers alike.
The practice was developed through a structured preparation process led by social service specialists. Silver volunteers underwent special training to prepare them for interaction with children with disabilities and their families. The preparatory phase lasted about one month, after which volunteers began direct engagement with beneficiaries. Ongoing coordination by social service staff ensured quality, safety, and consistency of activities. The model emphasizes low-cost, human-centered development based on local community resources.
It is simple, low-cost, and scalable, while delivering measurable social impact. It effectively combines intergenerational solidarity with volunteerism, improves quality of life for vulnerable groups, and uses existing community resources. Clear results, positive feedback, and replication in other regions demonstrate its sustainability and transferability. The practice also strengthens social cohesion and addresses isolation among older citizens and children with disabilities simultaneously.
The daycare department for older persons and persons with disabilities of the Zhukovsky Comprehensive Social Service Center for the Population (KTsSON) established a volunteer handicraft group of older persons and persons with disabilities who produced educational games, teaching aids, tabletop puppet theaters, and interior decorative items for kindergartens. Volunteers worked regularly in a dedicated handicraft room at the social service center, using affordable and often recycled materials. In addition to producing items for preschools, the practice included intergenerational activities, such as joint celebrations, visits to kindergartens, and participation in children’s matinees. The initiative combined volunteering, creative engagement, lifelong learning, and intergenerational exchange, contributing both to community needs and to the social inclusion and well‑being of older participants. The initiative was led and coordinated by a social worker, who acted as the team leader of the volunteer group known as the “Silver Volunteers of the Zhukovsky KTsSON”. The social worker was responsible for organizing handicraft sessions, maintaining partnerships with preschool institutions, coordinating production plans, and facilitating intergenerational activities. The practice was implemented in cooperation with municipal preschool educational institutions in the city, which identified needs and hosted joint events. The social service center provided premises, equipment, and organizational support, while the participants contributed their time, skills, and creativity as volunteers.
The primary beneficiaries were older persons and persons with disabilities attending the daycare department of the Zhukovsky KTsSON, who gained opportunities for volunteering, learning, creativity, and social interaction. Secondary beneficiaries were preschool children, who received new educational games, teaching aids, puppet theaters, and enriched developmental environments. Preschool educators also benefited from additional resources and support. Indirect beneficiaries included families, local communities, and the social service system, which benefited from strengthened intergenerational ties, increased civic engagement among seniors, and a low‑cost, environmentally friendly model of community support.
The main result was an increase in social activity and community participation among older persons and persons with disabilities. Intergenerational continuity was strengthened through joint events and regular interaction with preschool children. By 2022, the volunteer group expanded by 60% and established cooperation with three preschools. Volunteers produced 25 educational games and tools, 9 tabletop puppet theaters, and numerous decorative items. Six intergenerational events were held. Most participants mastered or improved more than seven handicraft techniques, contributing to improved cognitive functioning, fine motor skills, and self‑confidence. Interest in volunteering increased, and preschools reported high satisfaction.
The practice developed incrementally. After an initial pilot activity in December 2019, a formal volunteer group was created in January 2020. The team leader established contacts with preschool management to identify specific needs. A work plan and production schedule were developed based on the volunteers’ skills and interests. Handicraft classes were held twice a week, allowing participants to learn and exchange techniques such as felting, decoupage, polymer clay modeling, papier‑mâché, and puppet making. Despite pandemic‑related limitations in 2020, production continued. In subsequent years, partnerships deepened, volunteer numbers increased, and activities diversified. Feedback from preschools and direct interaction with children helped refine and sustain the practice.
It is simple, low‑cost, replicable, and effective. It builds on existing social service infrastructure and local partnerships, requires minimal financial resources, and uses recycled and donated materials. The practice simultaneously addresses multiple objectives: social inclusion, active ageing, volunteering, intergenerational solidarity, and lifelong learning. It empowers older persons as contributors rather than recipients of support and produces tangible benefits for children and educational institutions. The model has demonstrated sustainability, adaptability during crisis conditions, and measurable social outcomes, making it suitable for scaling and replication in other communities.
Older persons collected meaningful personal objects from their lives and built a narrative around them, creating “museums in a suitcase”. These suitcases were presented in schools and at public events, allowing younger generations to engage emotionally with personal and national history beyond textbooks. Participants also took part in school classes, became heroes of video stories and contributed to exhibitions. In recent years, moreover, "video‑suitcases" were created with student involvement.
Primary beneficiaries were older persons and schoolchildren and students. Educators and cultural institutions also benefitted.
27 physical "suitcase museums" were prepared as well as additional "video-suitcases".
The initiative started in the city of Penza and then expanded to 10 regions of the Russian Federation. The initiative was supported by a Presidential grant.
The initiative strengthened intergenerational dialogue, humanized history through lived experience, reduced social isolation of older people, reinforced a sense of dignity, usefulness, and societal contribution among senior participants, and increased emotional engagement of young people with history.
