Total: 405 good practice(s). Download
Older persons are able to enjoy concession card discounts for up to 10 years. Individuals will be able to get 50% off all KTM Komuter station destinations.
Older persons in Malaysia
The introduction of the older person Card has made public transportation more affordable and accessible for older persons, reducing their travel costs and encourageing mobility. It has helped seniors remain active and independent by facilitating easier access to healthcare, social activities, and essential services.
Implementation involved creating a concession fare system linked to the older person card, which can be purchased for a nominal annual fee. The discount is applied automatically when seniors use the card to buy tickets at counters or vending machines.
This practice promotes affordability and accessibility for older persons, enabling them to maintain independence and social engagement.
The Tripartite Guidelines on Flexible Work Arrangement Requests (TG-FWAR), implemented by the Tripatriate Alliance for Fair and Progressive Employment Practices in Singapore, aims to help older persons looking for flexible work. Through categories like Flexi-Place (working from home), ’Flexi-Time’ (adjustable work hours), and ’Flexi-Load’ (Adjustable workloads), employees can balance work with personal responsabilities - encouraging older persons to continue working and contributing to society.
All employees in Singapore, particularly caregivers, women workers, and older employees—enabling them to formally request flexible work arrangements to balance caregiving and work responsibilities.
The guidelines formalise flexible work as standard practice: employers must put in place a clear process for formal FWA requests, provide written decisions with stated reasons, and assess each request on legitimate business considerations—while discouraging rejections based on mere supervisor preference or distrust—thereby improving transparency, fairness and workplace trust.
Developed through a Tripartite Workgroup (involving government, employers, and unions), the guidelines were crafted via stakeholder consultations, aiming to embed formal mechanisms supportive of flexible work. They were rolled out as mandatory employer practices addressing procedural clarity and decision transparency.
It institutionalizes flexible work as a norm, embedding fair, transparent procedures and two-way accountability, while empowering employees—especially caregivers—to remain in the workforce through performance-based flexibility.
The Turkiye Healthy Ageing Action Plan, implemented by the Turkiye Government and Minsitry of Health, aimed to offer accessible, convenient, effective and active healthcare services to people with special needs due to physical, mental, social or conomic circumstances by providing them easier access to favourable healthcare services.
The plan specifically targeted older persons, particularly those with physical, mental, social, or economic vulnerabilities, aiming to improve access to tailored healthcare and promote active, dignified aging.
The programme supported comprehensive geriatric assessment and long-term care planning, which helped improve functional status and quality of life, while reducing mortality and nursing home placements.
It was developed by Turkey’s Ministry of Health, alongside its Public Health Institution and Department of Chronic Diseases, Elderly Health and Disabled People, in collaboration with universities, NGOs and international frameworks (WHO Europe’s 2012–2020 strategy and UN Decade of Healthy Ageing). Oversight was by the Health Ministry Undersecretary.
It’s a good practice due to its integrated, evidence-based, multi-stakeholder approach—aligning international frameworks with national implementation, improving functional outcomes, and reducing institutionalization in older adults.
A national Healthy Ageing Action Plan and Implementation Programme for 2021-2026, which established a strategic framework to promote healthy, active and dignified ageing across the life course. The plan sets out coordinated actions to prevent non-communicable diseases, strengthen primary and preventive healthcare for older persons, improve access to age-friendly health services and reduce health inequalities among older women and men.
Government agencies who are provided with clear action plants. Older persons are the eventual beneficiaries.
The plan was created through a multistage, evidence‑based, multisectoral process guided by national demographic trends, international frameworks, and contributions from multiple institutions. It was initially developed by the Ministry of health and aligned with international frameworks on ageing.
This policy can be seen as a good practice through its comprehensive, life-course and evidence based approach to healthy ageing. It integrates prevention, healthcare service delivery, gender sensitivity and intersectoral collaboration within a single national framework. Its emphasis on monitoring and evaluation, community engagement and sustainability aligns with international healthy ageing standards.
https://ageing-policies.unece.org/browse-policy/2292
This technology-driven care system uses AI, robotics, cloud platforms, and smart sensors to provide seniors in need with comprehensive support. It also facilitates interaction among users and devices, such as between the elderly and caregivers. Through the cloud-based intelligent elderly care service platform, the system provides active assistance, such as health and safety monitoring, guidance on mental and physical activities, and diet management.
Older adults with reduced mobility or who require daily support.
Strong integration of technology speeds up responses to care needs and personalized care services. It contributes to the well-being of older adults while reducing the burden on caregivers.
The company builds partnerships with healthcare providers and care institutions across multiple sites to develop care solutions that support older persons and caregivers.
It shows how technology can effectively create supportive environments for older adults and their caregivers. The solution promotes healthy aging principles by providing an interactive care experience.
The INBO study investigated the quality and dynamics of relationships between urban youth (18–30 years) and elders (60+) in ten metro and non-metro Indian cities. Findings reveal a dichotomy: youth view elders as both wise and respected (51–43%) and lonely and dependent (56–48%), while 86% of elders feel valued yet emotionally disconnected, often excluded from key decisions—even within their own families. Interactions occur frequently but are hindered by generational gaps and communication barriers. While elders increasingly access digital tools with youth support, many still face challenges in tech usage, financial dependency, and limited awareness of support schemes. The report recommends empathy-focused public education, youth-led digital training, strengthened care infrastructure, and structured intergenerational programs to foster meaningful emotional bonds and mutual understanding.
Direct beneficiaries will be policymakers and civil society designing intergenerational programmes and programmes on older persons, including programmes on digital literacy of older persons.
The survey generated primary data on intergenerational relationships in metropolitan areas of India, which can be used for evidence-based policy-making.
The study used using a mixed-methods approach—surveying 5,798 individuals and hosting eight focus group discussions. The study was conducted across ten Indian cities — Delhi, Mumbai, Kolkata, Chennai, Bengaluru, Hyderabad, Ahmedabad, Kanpur, Nagpur, and Madurai — representing a mix of metro and non-Metro cities across regions.
The study collected primary data and promotes evidence-based policymaking. It is also linked to a campaign to address abuse of older persons. Thus, research results are used to raise awareness and trigger change.
The older person Care Unit (UPWE) programme was introduced to provide free transportation services for elderly individuals to access hospitals and health clinics for medical check-ups and treatments. It also supports their social needs when necessary.
Older persons in Malaysia requiring transportation to healthcare services
The initiative improved access to healthcare services for older persons, reduced the financial burden of transportation, and promoted social inclusion by enabling seniors to attend medical appointments. It also strengthened community support through collaboration with voluntary welfare organisations. Currently, nine vehicles are deployed across several states in Peninsular Malaysia, with seniors booking services through local centres.
The programme originated as a government initiative to address mobility challenges among older persons. It was planned in partnership with older persons Activity Centres, Welfare Homes, and Voluntary Welfare Organisations.
UPWE removes a major barrier to healthcare access for older persons, offers cost-free services, and uses a community-based approach that promotes sustainability. It is replicable and scalable, and it directly improves health outcomes and quality of life for seniors.
Unit Penyayang Warga Emas (UPWE) - Pelan Transformasi Ekonomi Bumiputera 2035
A universal design guideline for public parks was introduced to ensure accessibility for all, including older persons and individuals with disabilities. It focuses on creating inclusive, safe, and user-friendly recreational spaces through standardized design features like ramps, guiding blocks, accessible toilets, and clear signage.
Older persons, people with disabilities, and the general public who require barrier-free access to recreational facilities
The implementation led to improved accessibility in public parks, reducing physical barriers and enhancing safety. It fostered social inclusion, allowing older persons and people with disabilities to engage in outdoor activities, improving their quality of life and well-being.
he guideline was developed by the Jabatan Landskap Negara in alignment with national policies and Malaysian Standards. It involved reviewing international best practices, consulting stakeholders, and integrating legal requirements. Implementation occurred through design specifications for park infrastructure and facilities.
This practice addresses the diverse needs of older persons and people with disabilities, promotes independence, and ensures equal access to public spaces.
The Universal Old-Age Allowance, implemented by the Nepalese Government, is a component of the social security allowance (SSA) -the largest social assistance programme in Nepal. The old-age pension is intended for those considered socially and/or economically vulnerable, with the scheme having gone from providing cash grants to 75+ year-olds to now include five schemes that target the older generation.
Nepal’s SSA covers older persons (60+ for Dalits/Karnali, 70+ for others), single women 60+ and widows any age, persons with disabilities, endangered ethnic groups, and children under five from poor households.
Nepal’s Social Security Allowance shows sustained commitment, with NPR 109 billion allocated for FY 2025/26 and continued protection for existing old-age beneficiaries.
Government-financed cash transfers administered by the Department of Civil Registration (DOCR) (formerly under the Ministry of Federal Affairs & Local Development), with local offices enrolling beneficiaries and payments historically made in cash several times a year; the government planned/has been moving toward MIS digitisation and bank-based payments. Policy milestones include the 2008 reform (age thresholds, new categories) and subsequent budget-driven adjustments.
Nepal’s Social Security Allowance features a universal, lifecycle design with simple eligibility criteria that reach multiple vulnerable groups at scale. The scheme is domestically financed and institutionalised through the Department of Civil Registration (DOCR), with continuous policy adjustments to benefit levels, age thresholds, and digital administration, reflecting strong state ownership and adaptability. Evidence from prior studies highlights its positive social impact, including improved ability to meet basic needs and enhanced well-being among older recipients, reinforced by recent budget commitments that support both adequacy and long-term sustainability.
Tonga operates a non‑contributory, government‑financed social pension aimed at providing basic income security for older persons who may not have access to contributory retirement schemes. This universal approach is especially important in the Pacific, where many older people worked in informal sectors such as farming or fishing and therefore lack contributory retirement savings.
All citizens of Tonga aged 75 years or over
Tonga’s social pension was developed as part of the government’s effort to introduce its first formal social benefit for elderly citizens. It was influenced by subregional policy trends to address the lack of social protection of the informal sector.
Universal social pensions are generally a good practice because they provide a predictable income source for older persons, particularly those who do not have access to contributory pensions.
Old age pensions in the Pacific: benefits for women - Devpolicy Blog from the Development Policy Centre
