Total: 413 good practice(s). Download
Concession Card is a stored value personalised smartcard for dedicated group to use for travel on RapidKL buses, LRT, Monorail, MRT and MRT feeder buses.
Taking public transport is now more affordable for older persons as they are able to benefit from transportation discounts with MyRapid.
It makes transportation more affordable and thus facilitates the participation of older persons in economy and society.
Discount and Facilities for Senior Citizens
NACSCOM is a national umbrella organization that advocates for policies and services to improve the quality of life of older persons in Malaysia. It coordinates older person organizations, promotes Asian family values, and organizes programs to support and empower older persons.
Older persons in Malaysia; policymakers who have a focal point for issues related to older persons.
It has successfully created a platform for older persons to voice concerns, strengthened community engagement, and fostered intergenerational understanding. NACSCOM has become a recognized advocate for older persons’ rights and welfare in Malaysia.
NASCOM, the National Council of Senior Citizens Organisations Malaysia, was established in 1990 as a national umbrella body to coordinate, support, and advocate for senior citizen organisations across the country. It was formally registered under PPM-001-10-14071990 and founded to promote the welfare, rights, and active participation of older Malaysians while fostering respect for older persons, enhancing intergenerational understanding, and providing a platform for senior citizens to voice concerns to relevant authorities.
It empowers older persons, promotes respect and dignity, and strengthens social cohesion. By fostering intergenerational communication and leverageing community participation, NACSCOM addresses both social and emotional needs of older persons.
This project is a multi-sectoral framework that is designed to create an ecosystem for older persons in India to age with dignity. It addresses the five main needs of senior citizens: financial security, food, healthcare, human interaction, and safety and wellbeing. It functions as an umbrella scheme, integrating financial security, health, and social participation into one strategy. One goal is to create a shift from the welfare-only approach (traditional) to a rights-based model, allowing elderly to experience active and productive ageing. For example, SACRED is an IT portal helping retired professionals find jobs in the 'Silver Economy". SAGE initiative supports startups to create elderly-friendly products. Elderline is a 24/7 national helpline that provides immediate assistance, legal advice, and emotional support to those in need. This plan is fairly decentralized, requiring individual states to develop their own State Action Plans to target specific demographic needs.
Mostly senior citizens 60+. Focus on vulnerable/below the poverty line elderly for the pensions and shelter, and focus on active seniors for the job portal and pension funds.
This action plan as been a breakthrough in accessibility for the elderly in India. There are now more that 696 senior citizens homes nationwide, and the Elderline has received millions of calls regarding emotional support, legal aid and rescue requests. Overall this programme significantly increased financial security by increasing subscription to the pension programme. Additionally, it mainstreams ageing by coordinating over 23 government agencies to ensure senior citizens are treated as economic and social contributors.
This plan was developed as a response to Indias rapidly growing population and informed by the Longitudinal Ageing Study in India (LASI - the worlds largest study on elderly health and economic security. This policy was developed through seven working groups and consultations with the National Institute of Social Defense and civil society experts. Implemented on the ground by local NGOs and State Governments.
his action plan is highly replicable. The Elderline was an innovative creation. It provided one contact point for all elderly with a crisis. The SACRED portal allows elderly to continue contributing to the economy and stop being dependent on family. The policy aims to stop treating seniors solely as recipients and shift to them being contributors.
The National Action Plan on Ageing (NAPA) identifies four policy areas and 16 priority goals to be implemented in collaboration with relevant stakeholders over the four-year period to promote healthy, dignified and productive ageing in the Maldives.
The plan focuses on: (1) Development, Protection and Life-long Learning, promoting inclusive development opportunities, preventive health and social care, protection of rights, and access to lifelong learning and skills development for older persons; (2) Optimal Health and Well-being, ensuring equitable access to age-appropriate, quality health care and long-term care services that promote active and healthy ageing; (3) Enabling and Supportive Environment, fostering inclusive communities and physical, social, and institutional environments that respond to the diverse needs of ageing populations over the life course; (4) Income security for men and women, strengthening and expanding income security measures, including social protection systems, pensions, and opportunities for economic participation, to reduce poverty and ensure financial independence in old age.
End-beneficiaries will be older persons in Maldives. The action plan supports policymakers of various Ministries as well as other stakeholders in implementing the National Policy on Ageing.
The action plan serves to implement the National Policy on Ageing. It was developed by the then Ministry of Social and Family Development under consultation of a variety of stakeholders including associations representing older persons and women's groups, and with support from ESCAP.
The action plan is a comprehensive document that assigns tasks to different stakeholders. It mainstreams gender.
MDV_Nat_Pol_Ageing_19102025.pdf
The National Mental Health Action Plan (2021-2023) was launched with a goal to establish an integrated, community-based mental health service model to monitor, protect, and improve individuals' mental health. It covered seven intermediate goals: promoting mental health, strengthening preventive/primary care, community-based services, hospital/inpatient care, long-term care and rehabilitation, forensic psychiatry, and specialized programs for children, older persons etc.
Institutions and professionals responsible for planning, delivering, coordinating, and monitoring mental health services
Community Mental Health Centers (Toplum Ruh Sağlığı Merkezleri, TRSM) became an established nationwide service model and continued operating under updated regulations and guidelines after the plan period.
The plan was developed by the Ministry of Health through workshops and consultations with internal departments, international bodies , professional associations, and civil society organizations. Stakeholder analysis identified and prioritized service-users, solution partners, and international stakeholders. The process included situational analysis of international agreements, national legislation, the Constitution, and strategic plans of related ministries (Health, Family/Labor/Social Services, Education).
The plan is innovative in shifting from hospital-centric to community-integrated model using dedicated multidisciplinary teams (TRSE) tied to defined population catchments. Its replicability lies in the standardized, population-based structure that can be scaled province-by-province, while its sustainability is supported by measurable indicators and multi-sectoral coordination.
TRSM
The National Adaptation Plan, implemented by the Ministry of the Environment and the Government of New Zealand, is a plan that aims to help all New Zealand citizens, including older persons cope with the current and anticipated impact of climate change. This plan outlines specific actions over the next six years to enhance resilience across sectors and communities, with the plan proposing measures to improve bulding standards, target government insurance schemes and support community relocation, whilse emphasising awareness campaigns to prepare older persons or cliate hazards and to promote adaptation strategies.
Beneficiaries include coastal communities, rural populations, low-income households, disabled persons, and Māori and Pacific peoples who are disproportionately exposed to climate hazards.
The programme integrates resource management, emergency response, and three-waters reforms, enhancing national resilience by improving risk awareness and coordinated adaptation tools.
Developed from the 2020 Climate Change Risk Assessment, the Plan was refined through public consultation with local government, iwi/Māori, Pacific communities, NGOs, and businesses. It set six-year rolling actions across multiple ministries, combining legislation reform, policy measures, and data-sharing platforms.
It is New Zealand’s first integrated, whole-of-government adaptation plan, built on inclusive consultation and systemic reform—making it replicable and resilient.
The National Ageing Policy (2017-2030), implemented by the Cambodian Government, is a framework that addresses the multifaceted challenges of population ageing. Key initiatives of the policy include expanding social protection, incentivizing age-friendly workplaces, promoting healthy ageing and ensuring access to quality healthcare and geriatric services. The policy also emphasizes caregiver training, community support and protection against elder abuse, whilst preparing younger populations for ageing through awareness campaigns.
Cambodian citizens aged 60 and above, especially vulnerable groups—older women, rural elders, those with disabilities or financial insecurity. It also includes the younger population in awareness and intergenerational support strategies.
NAP 2017–2030 laid out a phased implementation through a Three-Year Action Plan (2018–2020), operationalized across nine priority areas like financial security, health, living arrangements, older people’s associations (OPAs), and intergenerational relations. A coordinating body—the Cambodia National Committee for Older People—was empowered to monitor and review implementation.
The policy was crafted through broad stakeholder consultation, aligning with national strategic frameworks and global ageing commitments. It launched in phases, with the first Action Plan (2018–2020) operationalizing initiatives through ministries, civil society, and development partners.
It offers a holistic, phased, and inclusive approach—translating a long‑term ageing vision into structured, coordinated action that bridges policy and community implementation through cross‑sector partnerships.
China launched the National Demonstration Age-friendly Communities Programme to promote age-friendly community development across urban and rural areas. The programme encourages communities to improve the physical environment, accessibility, community services, social participation, health services, digital inclusion, and community governance for older persons. A national assessment framework was developed to guide implementation and evaluate communities against standardized criteria. National Health Commission of the People's Republic of China (National Office on Ageing).
Older persons living in urban and rural communities.
The programme established a standardized national framework for assessing and recognizing age-friendly communities and has supported the development of demonstration communities across China, promoting more accessible environments and age-inclusive community services.
The programme was developed by the National Health Commission as part of China's national strategy to actively respond to population ageing. Communities voluntarily applied to participate, while provincial health authorities organized training, technical guidance, and evaluations. National assessment criteria covering areas such as housing, mobility, community services, social participation, technology support, and management were used to evaluate applications. Communities meeting the required standards were recognized as National Demonstration Age-friendly Communities.
The programme provides a comprehensive and standardized framework for creating age-friendly communities that integrates physical infrastructure, services, participation, and digital inclusion. Its clear assessment criteria, multi-level implementation mechanism, and nationwide applicability make it readily scalable and adaptable to other ageing societies.
China established the National Demonstration Programme for Integrated Medical and Elderly Care to strengthen the implementation of integrated care policies through a standardized demonstration and evaluation mechanism. The programme supports the creation of demonstration counties, districts and institutions, using national criteria to assess governance, service quality, coordination mechanisms and innovation. Successful demonstration sites are officially designated and promoted as models for wider replication across the country.
Local governments, integrated medical and elderly care institutions, service providers, and ultimately older persons receiving integrated care services.
The programme established a nationwide implementation framework for integrated medical and elderly care. Under the 2025–2030 Work Plan, approximately 100 demonstration counties (cities or districts) and 100 demonstration institutions will be designated every two years. The programme also introduced standardized evaluation criteria, dynamic management mechanisms and regular reassessment to support continuous quality improvement and nationwide replication.
The programme was launched by the National Health Commission to strengthen the implementation of integrated medical and elderly care policies through a structured.
The programme goes beyond service delivery by establishing a national implementation, monitoring and quality improvement mechanism for integrated medical and elderly care. Its standardized assessment framework, dynamic management system and emphasis on scaling up successful local models provide a replicable approach for translating national ageing policies into effective local practice.
The Strategy establishes a dedicated policy pillar, "Decent Labor and Honoured Old Age," aimed at ensuring older citizens a state-guaranteed retirement income of at least half the average wage through insurance and savings mechanisms, with an opportunity to use their capacity as long as possible through a system of adaptation. This is paired with a pension system overhaul focused on financial sustainability, reducing budget burden, and modernizing the insurance component to reflect the needs of different age groups of pensioners while stimulating later retirement. Complementing this, the Strategy mandates decentralized social-service delivery, including day care centers for older persons, persons with disabilities including children with disabilities, rolled out across residential areas and regions, alongside protection against violence against older persons and persons with disabilities.
The direct beneficiaries of the strategy are all Government officials. Citizens of Kyrgyzstan of all ages are expected end-beneficiaries of the strategy itself.
The measures focused on older persons are embedded within a national reform effort steered by the Government of Kyrgyzstan, with pension reform slated for design and rollout by 2023. Implementation channels include delegating the provision of day care centers for children and persons with disabilities, senior citizens, and social assistance for disadvantaged children and families to local self-government bodies in every municipality, using state and municipal contracting mechanisms for social services. The pension system also links to mandatory medical and social insurance for pensioners.
The approach is innovative in tying pension reform directly to demographic realities, explicitly citing population aging trends as a driver of reform rather than treating old-age support as a static budget line. It is replicable because it uses a standardized, decentralized delivery model (day care centers delegated to local governments) applied uniformly across every region of the country, allowing other municipalities to adopt the same template.
National Development Strategy 2018-2024, English
Национальная стратегия устойчивого развития - Статистика Кыргызстана
