Total: 413 good practice(s). Download
The Resource Center for the Elderly (RCE), together with Transparency International and support from the European Union, jointly developed an electronic textbook on digital literacy for older persons in Kyrgyzstan. The tool is a structured, interactive online learning module organized into four chapters, device basics, email and internet safety; the "Tunduk" e-government portal for accessing state services; online financial security and fraud recognition; and digital civic participation through platforms like jol.kg, bilem.kg, and jmd.kg. Each chapter offers short video lessons, practical hands-on tasks (creating a Gmail account, registering on Tunduk, taking a fraud-recognition quiz, submitting a civic request on Jol.kg), FAQ sections, a glossary of digital terms, and a downloadable/printable PDF version, making it usable both online and offline.
Older persons in Kyrgyzstan interested in digital learning
The textbook was created within the broader project on "Digital technologies for empowering older people in Kyrgyzstan," implemented by RCE with support from Transparency International and the European Union. Content was built around real needs of older users. Each chapter combines a short instructional video with a guided practical exercise on an actual platform (Gmail, Tunduk, Jol.kg), followed by an FAQ addressing common worries (forgotten passwords, slow phones, scam recognition, safe password storage). Useful external resources were curated and linked (medication-tracking apps, fraud-prevention guides, healthcare/pension information, domestic-violence support contacts), and QR codes were added for quick mobile access to related platforms. The material is offered bilingually (Russian and Kyrgyz) and is openly accessible on the RCE website.
This is a good practice for innovative way of combining video instruction, live hands-on practice on real government/civic platforms, and troubleshooting FAQs in one accessible, elder-friendly format. It is highly replicable, since the same template, video, guided task, FAQ, glossary, can be adapted to other countries' e-government and financial-safety contexts, and it already exists in two languages. Sustainability is supported by its free, permanent online/downloadable availability, its integration into an ongoing organizational program (RCE) with funding by the European Union, and an open feedback mechanism that allows continuous updating as digital platforms evolve.
В КР создан электронный учебник по цифровой грамотности для пожилых людей
In order to protect older persons and persons with disabilities living alone in the event of an emergency, a network of detectors and sensors could be installed in the home. These include, for example, a gateway, activity monitor, fire alarm and emergency call system. These detectors would promptly connect them to the emergency services or emergency management personnel.
Older persons living alone
It started with only elderly people living alone in 2008. As of 2024, a total of 270,000 households are currently receiving the service.
The programme was developed my the Ministry of Health and Welfare to respond to the number of older persons living alone and the increasing number of unattended deaths. It started initially with a basic emergency call system and was subsequently expanded. Local authorities also play an important role in implementation. By 2025, the programme had evolved into a comprehensive, technology‑enabled safety net aligned with broader policies on community-based care, ageing in place, and disability inclusion, with clear implementation guidelines, stable national funding, and strong coordination between central and local governments.
The installation of technical devices in the home can provide a valuable safety net for individuals living alone, offering enhanced protection in emergency situations.
복지서비스>서비스 찾기>복지서비스 상세(중앙) | 복지로
보건복지 Issue&Focus - 정기간행물 - 발간자료 - 한국보건사회연구원
The EASE programme. Implemented by national and local Singaporean Governments, is part of the Home Improvement Programme, focusing in improving homes for older persons. This programme helps make flats more elderly-friendly, for instance, making the home safer and more confortable for elderly individuals to live in.
It benefits HDB households with at least one senior aged 65 and above, or those aged 60–64 requiring assistance with Activities of Daily Living (ADLs).
By 2016, around 63,000 households had benefitted. By 2023, about 283,900 households had installed senior-friendly fittings. The programme supports nearly 284,000 households, enhancing safety, fall prevention, and seniors’ independence—promoting ageing-in-place and reducing home injury risks.
Introduced as an optional add-on under HIP, residents could vote to install grab bars, slip-resistant tiles, and ramps. In 2023, EASE 2.0 expanded to include foldable shower seats and wider toilet entrances for wheelchair users.
It is people-centred, heavily subsidised, and practical, enabling seniors to age safely and independently at home while improving social inclusion.
The "Silver Track" of the Venture Builder Programme provides a 12-year training course on entrepreneurship for individuals aged 50 years or over (considered as "young seniors") to equip them with skills, confidence, and support to start and run their own businesses. Each participant is also paired with an experienced mentor. Moreover, the programme provides seed funding of SGD4,500 upon completion of the course and access to loans. The emphasis is on "impact-driven ventures", including in sectors of care for older persons, health and wellbeing and social services.
Women and men aged 50 years or over.
The Venture Builder Silver Track has contributed to strengthening older persons’ participation in entrepreneurship by equipping individuals aged 50+ with the skills, mentoring, and financial support needed to launch ventures, particularly in social impact and ageing-related sectors.
The programme builds on the broader policy infrastructure promoting life-long learning and active ageing. It builds on a public-private partnership, with financial support from donors.
The Venture Builder Silver Track is a good practice because it transforms ageing into an opportunity by enabling older persons to become entrepreneurs. It provides tailored training, mentorship, and funding to overcome barriers faced by seniors, while leveraging their experience to generate innovative solutions, particularly in the ageing sector. Through its integration with national lifelong learning and startup ecosystems, the programme promotes active ageing, economic participation, and social impact, offering a scalable model for other countries facing rapid population ageing.
The Korean word 'Eoulrim' describes the harmonious coming together of two or more things. The programme focuses on enhancing the accessibility of senior community centres and transforming them into inclusive spaces that welcome people of all ages, while maintaining their traditional functionality. Key actions include running intergenerational programmes, providing additional staff to support daily meal services, upgrading safety measures by installing fire detectors and refurbishing facilities. These measures aim to create senior centres that are enjoyable, welcoming, safe and accountable spaces that encourage interaction between different age groups.
Older persons in Seoul
The Seoul Metropolitan Government plans to introduce programmes to engage young and middle-aged adults through three approaches: 1) A 'youth-linked' programme, which promotes leisure activities via university club talent donations, 2) A 'volunteer-based' programme, in which seniors at community centres directly teach local children subjects such as Go and history, and 3) A 'community-linked' programme, which opens diverse small groups and spaces. One 'Eoulrim (Harmony) Senior Centre' will be designated in each district. Centres will be selected through a public process, focusing on newly built centres of around 300 square metres. Each selected centre will receive annual operational funding of up to 10 million won to support activities and services. As part of its long-term strategy, Seoul aims to establish 400 Harmony Senior Centres by 2040.
The facilities promote active and healthy ageing by encouraging social participation, ensuring basic needs are met and providing safer living environments. Intergenerational programmes facilitate interaction between the young and the old, helping older adults to remain socially connected and valued within their communities.
“경로당에 청년들이 왜 왔지?”…서울에 세대통합 경로당 400개 조성 - 매일경제
The Pension Office, in collaboration with the Ministry of Social and Family Development, established the Senior Citizens Community Centre in Malé to empower older adults to contribute more actively to society. These centres provide opportunities for meaningful participation in social initiatives, with a key focus on enhancing the mental and social well-being of older persons
Older persons residing in Male' City
This place has provided space for socialization, skill building, and well-being for senior citizens, improving their quality of life and fostering a sense of belonging.
Developed and implemented by Ministry of Social and Family Development
Supporting Senior Citizens' Community Centres promotes active engagement, reduces social isolation, and enhances the mental and social well-being of older adults, allowing them to remain meaningful contributors to society.
In its work towards strengthening inclusiveness and aspiring to achieve equal participation and representation, the Federated States of Micronesia (FSM) registered its very first Net’s Senior Citizens Association (NSCA) as a legal entity at both the state and national level in October 2021. Registering NSCA as a legal entity provides an enabling environment for the senior citizens to be organized, have a collective voice, and be able to organize future dialogues with the municipal and state government to identify the strategies to address the needs of the senior citizens not only in Net’s municipal but that of Pohnpei state. As the group evolved from a Women's organization, women are playing an active role in it.
Older persons in the Federated States of Micronesia
The Net’s Senior Citizens Association (NSCA) in Pohnpei State, Federated States of Micronesia, was developed through a bottom‑up, community‑driven process led by the Net Indigenous Women Council Association, which identified the lack of a formal platform for older persons to participate in local decision‑making as population ageing increased. Through consultations with senior citizens, the need for an organised and representative body was agreed, and modest financial and technical support was mobilised via the Pacific People Advancing Change (PPAC) programme of the Pacific Community (SPC). This support enabled the group to formalise its governance and successfully register as a legal entity at municipal, state, and national levels, giving older persons an official voice in dialogue with government authorities. Grounded in local cultural values that respect elders and emphasize intergenerational solidarity, the association now facilitates regular engagement between senior citizens and local government to identify needs and improve age‑responsive services.
It contributes to the empowerment of older persons.
New group paves way for FSM’s elderly to have a say in decision making process
The social enterprise, based in Seoul, offers employment to seniors aged over 55. These seniors work as monitors, overseeing inappropriate online content and advertisements. Working hours for seniors are 20 hours per week. As illegal content is continuously adapting, the company provides ongoing training as well. In addition, many social activities are reported within the company, through groups such as music bands, ping pong and hiking clubs.
Older persons seeking to participate in the labour force
The company created jobs for older persons and challenged the widespread perception that older persons could not perform IT and digital work effectively.
EverYoung Korea was founded in 2013 by Jeong Eun-seong to address age discrimination in employment and show that older adults can thrive in the digital economy. The company began by hiring seniors aged 55 and above to perform IT-related tasks for Naver, initially focusing on map blurring and later expanding to online content monitoring. Through structured training and short, flexible working hours, senior employees adapted successfully. By operating as a competitive business rather than a charity, EverYoung grew to employ hundreds of seniors, promoted equality and lifelong learning, and symbolized its mission with a retirement age of 100.
The company reframed older adults as productive contributors rather than dependents. Its model demonstrated that age-based employment barriers are socially constructed, not capability-based.
직원 평균 나이 64.9세… ‘시니어계의 삼성’이라 불리는 회사
A national advocacy campaign led by Australia’s Age Discrimination Commissioner aiming to eliminate ageism. It works to shift societal attitudes and norms through public pledges, quizzes, webinars, and awareness events like Ageism Awareness Day. The campaign targets stereotyping, discriminatory practices, and institutional biases affecting older people—particularly in areas like employment, media representation, and healthcare
Older persons in Australia
The campaign’s toolkit and public pledges have been adopted widely across sectors—from individuals and Workplace champions to media organizations, highlighting tangible cultural shift efforts. The campaign also triggered further evidence-based discussions of better representation of older persons in Government.
The EveryAGE Counts campaign was initiated through a collaborative effort between advocacy groups, researchers, and government bodies concerned about age discrimination in Australia. It began as a national coalition of organizations and individuals committed to ending ageism, spearheaded by the Australian Human Rights Commission and supported by community partners. The campaign was formally launched in October 2018 after extensive groundwork, including research on ageism’s impact, stakeholder engagement, and development of public education tools like pledges, quizzes, and awareness events. Its initiation was driven by growing evidence that ageism negatively affects employment, health care, and social inclusion, prompting a coordinated national response.
It is a good practice because it addresses an underlying problem that many older persons face, which is ageism. It includes interactive tools to challenge stereotypes such as quizzes and has a guidebook. It also represents political commitment through the National Human Rights Commission.
EveryAGE Counts
The UNDP Mongolia Accelerator Lab created an online outreach campaign to ensure inclusive digital access and digital literacy for older persons and vulnerable groups in Mongolia. The lab launched the “Tsahimijikh uu?” campaign, which created a Facebook page offering educational and entertainment content on digital literacy. The page was designed to support older persons and people with disabilities and address the gap identified in a 2021 Digital Skills Assessment. The page provided video tutorials, educational posts and shared content, engaging over 200,000 people within one and a half months.
Vulnerable groups in Mongolia, specifically elderly individuals and persons with disabilities—populations often marginalized in digital inclusion efforts.
The UN Joint Programme (2024–2025) improved digital skills and e-service access in underserved Mongolian regions, establishing the first Digital Training Facility and deploying mobile units to reach remote communities.
UNDP’s Accelerator Lab adapted the open-source Microsoft Digital Skills curriculum into Mongolian with added accessibility features such as voice-overs, subtitles, and plans for sign-language support. The content was delivered through a multi-channel approach, combining the “Would you go digital?” Facebook page with offline training sessions for deeper engagement. In partnership with national authorities and UNICEF, the UN Joint Programme also expanded infrastructure by operationalizing e-Mongolia services and establishing Mongolia’s first Digital Training Facility in Darkhan-Uul Province, along with mobile units to reach remote communities.
The initiative adapted a global digital skills curriculum with accessibility features for seniors and persons with disabilities, delivering it through online outreach and in-person training. Over 200,000 engagements in 1.5 months showed strong public interest. Physical training centers and mobile units anchored the program in underserved areas, and integration with the e-Mongolia platform under UN joint programming aligned it with Mongolia’s digital governance agenda.
