Digital literacy

Developing tools to increase digital literacy of older persons

Episode 5: Online Services and Secure Transactions

In this final episode, you will discover how digital technology can simplify your daily life. Learn to access government services such as pensions and health records from the comfort of your home, book medical appointments through health apps, make secure online payments and use mobile banking with confidence. By the end, you will have the skills not only to navigate these essential services yourself but also to help others in your family and community do the same.

5.1 Accessing Government and Health Services Online

Many governments now offer services online – from pensions and healthcare to housing and social support.

Digital literacy episode 5-1
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5.2 Securing Online Payments

Whether you are shopping online or paying in a store, it is important to use safe and secure payment methods.

Digital literacy episode 5-2
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5.3 Mobile Banking

Mobile banking apps make it easy to manage your money right from your phone.

Digital literacy episode 5-3
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